Pramanik Diamonds ("us", "we", or "our") operates the Pramanik mobile application (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Images:The app allows users to upload images of jewellery for customisation. These images are processed solely for the purpose of creating customised jewellery and are not stored or used for any other purpose.
Phone Number: We collect phone numbers to facilitate the prompt response to your requests and inquiries via WhatsApp.
Address: We collect your shipping address solely to fulfill your order and ensure timely delivery of your jewelry purchases. This information is essential for our courier partners to locate you and deliver your package securely.

We collect certain user data through our app to provide you with a seamless experience. This data is used for the following purposes:
Delivery Facilitation: We collect information like your address to ensure accurate and timely delivery of your orders.
Account Creation and Management: We collect data necessary to create your account and manage your profile information.
Responding to Requests: We use your data to effectively address your questions and requests when you contact our customer support team.

The Service may contain links to external sites, including WhatsApp for communication purposes. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our app and to read the privacy statements of any other site that collects personally identifiable information.

We value your trust in providing us your images for customisation. While we strive to use commercially acceptable means to protect your images, we cannot guarantee its absolute security.

1. Access: You have the right to access personal data we hold about you and to ask that your personal data be corrected, updated, or deleted.
2. Opt-Out: You can opt-out of communication channels or request to stop processing your images at any time.
3. Data Portability: You may request to receive a copy of the personal data we hold about you.

Our Service does not address anyone under the age of 18. We do not knowingly collect personal identifiable information from anyone under the age of 18.

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

By using our app, you hereby consent to our Privacy Policy and agree to its terms.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at diamondspramanik@gmail.com.